Terms and Conditions

Last Updated: March 2026

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​​Welcome to Crazy Bird Studios. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by the following terms. If you do not agree with these terms, please discontinue use of the website.

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General Use of This Website

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Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian. Your continued use of the website indicates acceptance of these Terms and Conditions.

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Changes to Terms

Crazy Bird Studios reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page and will take effect immediately upon publication. Customers are encouraged to review these terms periodically.

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Website Availability

We strive to ensure that our website is accessible at all times. However, we do not guarantee uninterrupted access and may suspend or restrict access to the website temporarily for maintenance, updates, or technical issues.

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Prohibited Use

Users may not use this website for any unlawful purpose or attempt to interfere with the operation, security, or accessibility of the website.

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Right to Refuse Service

Crazy Bird Studios reserves the right to refuse service to anyone for any reason at any time, including suspected fraudulent activity, abuse of the website, or violation of these Terms and Conditions.

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Products and Handmade Variations

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Handmade Nature of Products

All products offered by Crazy Bird Studios are handmade. Because each item is crafted individually, slight variations in fabric pattern, color placement, stitching, or measurements may occur. These variations are a natural part of handmade products and should not be considered defects.

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Product Descriptions

We make every effort to accurately describe and photograph our products. However, colors and textures may appear slightly different depending on screen settings or lighting conditions. 

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Product Availability

All products are subject to availability. Because many items are one-of-a-kind or produced in small batches, inventory may change quickly. We reserve the right to discontinue products or modify product offerings without prior notice.

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Orders and Payments

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Order Acceptance

Once an order is placed, customers will receive an order confirmation email. Crazy Bird Studios reserves the right to cancel or refuse any order if there are issues with product availability, pricing errors, or suspected fraudulent activity.

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Pricing

All prices listed on the website are in U.S. dollars unless otherwise stated. Prices may change at any time without notice. In the event that a product is mistakenly listed at an incorrect price, Crazy Bird Studios reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price.

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Payment Methods

Payments may be processed through secure third-party payment providers integrated with our website to ensure safe transactions. By placing an order, you confirm that the payment information provided is accurate and authorized.

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Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return policy if applicable.

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Shipping Policy

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Order Processing

Orders are typically processed within 1–2 business days before shipment. Processing times may vary during holidays, sales events, or periods of high order volume.

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Shipping Times

Shipping times depend on the carrier and delivery location. While we aim to ensure prompt delivery, Crazy Bird Studios is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

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Shipping Address Accuracy

Customers are responsible for ensuring that the shipping address provided at checkout is accurate. Crazy Bird Studios is not responsible for orders shipped to incorrect addresses provided by the customer.

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Force Majeure

Crazy Bird Studios shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, weather conditions, carrier disruptions, power outages, or other unforeseen circumstances.

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Lost or Stolen Packages

Crazy Bird Studios is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

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Returns and Refunds

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Return Eligibility

Returns may be accepted within 14 days of delivery if the item meets the following conditions:

• Item must be unused

• Item must be returned in original packaging

• Proof of purchase must be provided

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Crazy Bird Studios reserves the right to refuse returns that do not meet these conditions.​​

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Return Shipping

Return shipping costs may be the responsibility of the customer depending on the reason for the return.

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Refund Processing

Once the returned item is received and inspected, refunds will be processed within up to 10 business days. Refunds will be issued to the original payment method whenever possible.

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Non-Returnable Items

Certain items may not be eligible for return if they are used, damaged after delivery, or otherwise not in original condition.

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Intellectual Property

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Ownership of Website Content

All content on this website is the property of Crazy Bird Studios and is protected by copyright and intellectual property laws.

This includes:

• website design and layout

• text and product descriptions

• product images and photographs

• logos and branding

• graphics and artwork

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Restrictions on Use

You may not reproduce, copy, distribute, modify, or otherwise use website content without prior written permission from Crazy Bird Studios.

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Limitation of Liability

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Use of Products

Crazy Bird Studios shall not be held liable for any damages resulting from improper use of products purchased through this website.

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Website Use

We are not responsible for damages that may arise from the use of this website, including technical issues, service interruptions, or inaccuracies in website content.

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Third-Party Services

Our website may rely on third-party services such as payment processors, website hosting platforms, and shipping providers. Crazy Bird Studios is not responsible for the policies or actions of these third-party services.

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Privacy and Data Use

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Customer Information

Information provided during checkout or contact forms may be used for:

• processing orders

• communicating with customers

• providing customer support

We do not sell or rent customer information to third parties.

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Third-Party Processing

Certain data may be shared with trusted third-party services necessary to complete transactions, such as payment processors and shipping providers.

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Governing Law

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These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

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Dispute Resolution

Any disputes arising from the use of this website or purchases made through Crazy Bird Studios will be governed by the laws of the State of Texas and resolved within the appropriate courts located in Texas.

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Severability

If any provision of these Terms and Conditions is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

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Contact Information

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If you have any questions regarding these Terms and Conditions, please contact:

Crazy Bird Studios
Email: lisa@crazybirdstudios.com

We aim to respond to customer inquiries within 1–2 business days during our normal business hours.